RTOs must handle various tasks post-registration, such as annual declarations, AVETMISS reporting, and marketing compliance, but validation usually presents the biggest challenge.
Although we've written about validation many times, let’s redefine it. ASQA refers to validation as a quality review of the assessment process.
Validation involves checking which aspects of an RTO's assessment process are accurate and identifying areas for improvement. With a solid understanding of its components, validation is less intimidating.
As per the 2015 SRTOs Clause 1.8, RTOs are required to ensure their assessment systems, including RPL, meet training package requirements and follow the Principles of Assessment and Rules of Evidence.
We are required by the standards to carry out two types of validation.
The initial type of assessment validation ensures compliance with the training package assessment requirements within your RTO's scope.
The subsequent validation type ensures assessments are in line with the principles of assessment and rules of evidence.
It indicates that validation occurs both before and after the assessment. The focus here is on the first type: assessment tool validation.
The Two Types of Assessment Validation Explained
The Basics of Assessment Validation
As discussed before and in previous blogs, validation includes two processes: (1) assessment tool validation and (2) post-assessment validation.
Assessment tool validation, known as pre-assessment validation, pertains to the first part of the clause, focusing on meeting all unit requirements and ensuring total workbook compliance.
On the implementation side, post-assessment validation ensures Registered Training Organisations conduct assessments according to the Principles of Assessment and Rules of Evidence.
In this article, we will emphasize assessment tool validation.
Procedure for Assessment Tool Validation
With a grasp of the two validation types, let’s focus on assessment tool validation.
When Assessment Tool Validation Should Be Done
Assessment tool validation aims to verify that all elements, performance criteria, and performance and knowledge evidence are covered by your assessment tools.
Therefore, whenever you acquire new learning resources, you must conduct assessment tool validation before allowing students to use them.
There's no need to wait for your next 5-year cycle validation schedule. Validate new resources immediately to ensure they are suitable for student use.
However, this isn't the only time to perform this type of validation. Conduct assessment tool validation also when you:
- resources are updated by you
- new training products are added to your scope
- your course gets reviewed against training product updates
- learning resources are identified as a risk during your risk assessment
The Australian Skills Quality Authority employs a risk-based approach for regulating RTOs and expects regular risk assessments. Therefore, student complaints about learning resources are an ideal time to conduct assessment tool validation.
Choosing Training Products for Validation
It's crucial to remember this validation ensures compliance of all learning resources before they are used. All RTOs should validate resources for each unit.
What You Need for Assessment Tool Validation
Course Materials
Since you are validating your assessment tools, you will require the entire suite of your learning resources:
Mapping tool – the initial document to investigate. It identifies which assessment items address unit requirements, helping speed up validation.
Learner/student workbook – assess its appropriateness for use as an assessment tool. Verify clear instructions and adequate answer fields. This is often a gap.
Assessor guide/marking guide – ensure that instructions for assessors are sufficient and clear benchmarks for each assessment item exist. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – such as checklists, registers, and templates created independently from the workbook and marking guide. Validate them to ensure they are suitable for the assessment task and address unit requirements.
Validation Group
Clause 1.11 specifies the requirements for validation panel members. It states validation can be performed by one or more people. However, RTOs usually require all trainers and assessors to participate, sometimes including industry experts.
As a whole, your validation panel must have:
Up-to-date vocational competencies and industry skills pertinent to the unit being validated
Up-to-date knowledge and skills in vocational teaching and learning
Either one of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its replacement
Validation document/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
Having a validation tool aids both the validation process and documentation. It simplifies seeing how each assessment item maps to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
At the same time, it acts as documentation that you have validated your resources before allowing student use.
Although ASQA does not recommend or require a particular template for assessment tool validation, many templates are available online. These tools typically have validators review the tools in their entirety to determine if they meet the principles of assessment.
Assessment Principles Form Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While templates of this kind simplify validation, they can introduce judgment errors due to a lack of space for comments on each assessment item.
We highly recommend using a more detailed template to inspect each unit requirement and its corresponding assessment items. Here is an example:
Element Performance Criteria Assessment Directions Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What Should Be Inspected?
As detailed in our blog post Common Problems In Assessment Tools, it is crucial that your assessment tools enable trainers to adhere to assessment principles and evidence rules.
Assessment Key Principles
Fairness – Are equal opportunities and access offered to everyone in the assessment process?
Flexibility – Does the assessment provide different options to demonstrate competence according to individual needs and preferences?
Validity – Does the assessment evaluate what it is meant to evaluate? Is it a valid tool for measuring the required skill or knowledge?
Reliability – Will the assessment give the same results every time, regardless of the trainer? Will different assessors make the same decision on skill competence?
Essential Rules of Evidence
Validity – Does the evidence prove that the candidate possesses the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is the evidence sufficient to ensure the learner has the required skills and knowledge?
Authenticity – Does the assessment tool verify that the work is the candidate’s own?
Currency – Do the assessment tools align with current units of competency and up-to-date industry practices?
Even though these are often covered in VET professional development and nationally recognised training, many tools still struggle with these requirements.
To prevent employing learning resources that miss some unit requirements, be sure to follow these guidelines:
Live Up to Your Words
Focus on the verbs used in the unit requirements and make sure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement asks students to:
Complete each of the following at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication according to service and regulatory requirements:
diapering
prepare bottle, bottle feed babies and clean equipment
solid food prep and feeding infants
respond suitably to baby signs and cues
prepare infants for sleep and settle them
monitor and promote age-appropriate physical exploration and gross motor skills
Having students describe the nappy-changing process for babies under 12 months old doesn’t directly meet the unit requirement. Unless the unit requirement is meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.
Notice the Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Pay attention to the numbers. In our CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby isn’t sufficient.
Full or Not Competent
Observe the lists. As noted above, if students are asked to perform just half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Be Clearer
Each assessment item must include clear and specific benchmark answers to guide the assessor’s judgment on the student’s competence. Hence, ensure your instructions are clear and not confusing for students or assessors. For instance:
What kind of information can be included in a work package?
What kind of information can be included in a work package?
The answer could include:
Required materials
Related costs
Activity duration
Specified roles and responsibilities
When an assessment item calls for several answers, indicate the number of answers required from a student. This way, your assessment remains reliable, and the evidence collected is valid.
This applies equally to assessment items with double-barrelled questions or questions that require more than one answer at the same time. These can confuse students and assessors, as illustrated in the example below:
Name a hazard and/or environmental concern in the workplace and choose the most effective hazard control hierarchy.
Possible answers can include, but are not limited to:
Weather conditions – isolation of work area, engineering controls, personal protective equipment
Work area and ground conditions – elimination, isolating, engineering controls
People – isolating, engineering, website administration
Structural hazards – substituting, isolation, engineering controls
Chemical hazards – isolating, use of engineering controls, administrative controls
Equipment or machinery – isolation, use of engineering controls, administrative controls
Avoiding double-barrelled questions makes it easier for students to answer and for assessors to judge competence accurately.
Seeing these requirements, you might think, “Don’t learning resource developers offer audit guarantees?” But such guarantees mean you must wait for an audit before rectifying noncompliance. This affects your compliance history, so it’s wiser to take the safe and compliant route.